Order Processing Time
- All orders are processed within 1-3 business days (excluding weekends and public holidays) after receiving payment confirmation.
- Orders placed after 5:00 PM IST will be processed the next business day.
Shipping Methods and Delivery Time
- Standard Shipping: Delivery within 3-7 business days depending on your location.
- Express Shipping: Delivery within 2-4 business days for select pin codes. please make request for same via customer care with additional cost.
- Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather, holidays, or courier delays.
Shipping Charges
- Free Shipping: Applicable on orders for store pick up only
- Flat rate: Applicable on orders in Delhi/NCR, displayed at checkout
- Charged based on product: Shipping charges to other parts of country based on product, automatically calculated and displayed at checkout page
- Charged based on product: Shipping charges to other parts of country based on product, automatically calculated and displayed at checkout page
Delivery Locations
- We currently deliver across India to all serviceable pin codes.
- If your location is not serviceable, you will be notified during checkout
- Currently, we do not offer international shipping. Orders are only delivered within India.
Order Tracking
- Once your order is shipped, you will receive a tracking link via email or SMS.
- Use the tracking link to monitor your shipment’s progress in real time
Packaging
- All products are securely packaged to prevent damage during transit.
- If you notice any tampering or damage upon delivery, please report it immediately.
Delays and Exceptions
- While we strive for timely delivery, there may be delays due to:
- Remote or rural locations.
- Natural disasters or public holidays.
- Courier service issues.
- We will notify you promptly if any delays occur.
Missing or Damaged Items
- It is strongly recommended to create unboxing video or product once it arrives to help identify root cause of damage or missing product. contact our support team within 48 hours of delivery. Email: contact@trustbyte.in, Phone: +91-9811044260
Changes to Shipping Address
- You can update your shipping address before your order is shipped by contacting our support team.
- Changes cannot be made once the package is in transit.
Contact Us
For any questions or concerns about our shipping policy, feel free to contact us:
- Email: contact@trustbyte.in
- Phone: +91-9811044260
Thank you for choosing TrustByte for your IT needs. We’re here to ensure a smooth and satisfying shopping experience!