Contact Us
We are here to assist you with your technology needs β anytime
π§ contact@trustbyte.in
π +91-9811044260
π Logix Technova, Sec 132, Noida
π¬ WhatsApp First Support
Frequently Asked Questions
Find answers to commonly asked questions about our products and services
How can I place an order?
To place an order, simply call our support number or browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, UPI, and bank transfers. At checkout, you will have the option to choose your preferred payment method.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1β2 business days, and delivery can take anywhere from 3β5 business days. You will receive a tracking number once your order has been shipped.
What is the process of testing refurbished products?
All refurbished products undergo 25+ quality checks before shipping to ensure customer satisfaction. We back all refurbished products with a standard 30-day warranty.
How long is my product covered under warranty?
We have a standard 30-day warranty. Extended warranty can be purchased for up to 3 years by paying a nominal fee. Refer to our respective product warranty coverage for more details.
What is your return policy?
We have a 15-day return policy. If you are not satisfied with your purchase, you can return it for a refund or exchange within 15 days of receiving your order.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this to track the progress of your shipment on our website or the courier website.
How can I contact your customer service?
Our customer service team is available via email, phone, or WhatsApp. We strive to respond to all inquiries within 24 hours.
Can Trustbyte assist with new office and remote setup?
Yes! We have 25+ years of experience helping companies set up IT infrastructure including servers, routing and firewalls. Please get in touch with our customer service team to discuss your requirements.
Do I have the option to take laptops and computers on rent?
Yes, we offer daily, weekly and monthly rentals on laptops and desktops as per your requirement. Please get in touch with our customer service today to obtain a cost-effective customized quote.
βοΈ Send Us a Message
Fill in the form below and we will get back to you within 24 hours
Still Have Questions? Let’s Talk!
Our team is ready to help β WhatsApp us for the fastest response